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By Darren Saul August 1, 2026
One of the questions I get asked most often by engineers is, "Which certification should I do next?" The answer is usually the same. It depends on where you are in your career. Too many people collect certifications because they look impressive on LinkedIn. The best engineers use certifications to build practical skills that solve real business problems. MSPs and MSSPs are evolving rapidly. Cloud, identity, automation, cybersecurity and AI are reshaping the services clients expect. The engineers who continue investing in the right skills will have the greatest opportunities over the next five years. Here's where I believe your focus should be. Junior Engineers (0–2 Years) At this stage, the goal isn't to become an expert. It's to build a solid technical foundation while demonstrating that you're committed to learning. Some of the most valuable certifications include: Microsoft Certified: Azure Fundamentals (AZ-900) Microsoft 365 Fundamentals (MS-900) Microsoft Security, Compliance & Identity Fundamentals (SC-900) CompTIA Network+ ITIL Foundation Cisco Certified Support Technician (CCST) Networking These certifications introduce cloud computing, networking, Microsoft technologies and IT service management. More importantly, they help junior engineers understand how modern MSPs operate. Intermediate Engineers (2–5 Years) This is where careers often accelerate. Clients expect engineers to solve problems independently, deliver projects and provide technical advice. Certifications should now deepen technical capability rather than simply demonstrate awareness. I'd recommend focusing on: Microsoft Azure Administrator (AZ-104) Microsoft Endpoint Administrator (MD-102) Microsoft Identity and Access Administrator (SC-300) Microsoft Information Protection Administrator (SC-400) Cisco CCNA CompTIA Security+ VMware VCP Fortinet NSE certifications Veeam VMCE These certifications align closely with what many MSPs and MSSPs are delivering every day, including Microsoft 365, Azure, networking, endpoint management, backup and cybersecurity. Senior Engineers & Technical Leaders (5+ Years) Senior engineers are expected to design solutions, mentor teams and advise clients strategically. At this level, certifications should reflect architecture, security and leadership. Some of the strongest options include: Microsoft Azure Solutions Architect Expert (AZ-305) Microsoft Cybersecurity Architect Expert (SC-100) Microsoft DevOps Engineer Expert (AZ-400) Certified Information Systems Security Professional (CISSP) Certified Cloud Security Professional (CCSP) Palo Alto Networks Certified Network Security Engineer Cisco CCNP Enterprise AWS Solutions Architect Professional Microsoft Fabric Analytics Engineer (where data projects are becoming part of managed services) These certifications prepare engineers to lead complex cloud migrations, security transformations and strategic client engagements. Don't Chase Every Badge One mistake I see regularly is engineers collecting certifications that don't align with the work they actually want to do.  Instead, ask yourself: What problems do I want to solve? What projects do I want to lead? What role do I want in three years? Your certification roadmap should support those answers. The Skills That Matter Most The best engineers I've placed don't always have all the certifications. And my clients still fight over them . They hire people who can communicate with customers, simplify complex technology, document their work, collaborate with teammates and genuinely enjoy solving problems. Technical certifications might get you the interview. Your attitude, curiosity and ability to deliver outcomes are what build a long-term career. Invest in both, and you'll always be in demand.
By Darren Saul July 26, 2026
When most businesses think about cybersecurity, their first instinct is to invest in more technology. A new firewall. A more advanced EDR platform. A better email security solution. An AI-powered SOC. Those investments absolutely matter, but they often overlook the biggest vulnerability in almost every organisation - people. After years of working with the MSP and MSSP market, I've noticed something interesting. The organisations with the strongest security posture aren't always the ones with the biggest technology budgets. They're the ones that have built a security-first culture where every employee understands their role in protecting the business. They recognise that cybersecurity isn't just an IT responsibility - it's a business responsibility. Think about how many breaches still begin with something surprisingly simple. Someone clicks a phishing email. A password gets reused. Multi-factor authentication is ignored. Sensitive data is shared without thinking. An employee grants access to someone they shouldn't. In most cases, the technology didn't fail. Human behaviour created the opportunity. That's why the role of an MSSP is changing. It's no longer enough to deploy security tools and respond to alerts. The most valuable MSSPs help clients build a security culture where every employee understands that cybersecurity is part of their job. They educate, challenge assumptions, improve processes and encourage behaviours that reduce risk long before an attack occurs. The real value isn't simply detecting threats - it's helping businesses create fewer opportunities for attackers in the first place. The businesses getting cybersecurity right understand that technology alone isn't enough. They create environments where people feel comfortable reporting suspicious emails, admitting mistakes and asking questions without fear of blame. They know that a well-informed employee can be just as valuable as the latest security platform because awareness and good decision-making prevent incidents before they ever reach the SOC. If you want to strengthen your organisation's security posture, it's worth asking a few important questions: - Is cybersecurity discussed outside the IT team? - Are employees regularly educated, or just once a year? - Do leaders model good security behaviours themselves? - Are people encouraged to report mistakes quickly without fear? - Are we investing in our people as much as we're investing in technology? Technology will continue to evolve. Attackers certainly will. But the organisations that will stay ahead are the ones that understand cybersecurity is ultimately about people. When every employee understands their role in protecting the business, security stops being another compliance exercise and becomes part of the company's culture. And that's something no software alone can ever replace. Want more info? https://jumpshare.com/share/BP5AoEyCdBW2KL6KUzqI
By Darren Saul May 25, 2026
After 25 years in recruitment, one thing has become incredibly obvious to me. The candidates who consistently create the best career outcomes are not always the most technically gifted people in the market. They are not always the candidates with the most certifications, the strongest CVs, or the longest list of achievements. In many cases, the people who progress the fastest and position themselves most effectively are simply the people who understand how to build strong professional relationships with recruiters. That distinction matters more than many candidates realise. Too often, candidates approach recruiters in a very transactional way. The process becomes little more than sending a CV and waiting for updates. When communication slows down or opportunities do not immediately appear, frustration builds quickly. Many candidates begin to feel recruiters are unresponsive, unclear, or not genuinely invested in helping them. But the reality is that recruitment works far better when it becomes a partnership rather than a passive process. The strongest candidates understand that good recruiters can offer far more than access to jobs. A quality recruiter can provide valuable market insight, salary benchmarking, interview preparation, career positioning advice, feedback from employers, and visibility into opportunities that may never be advertised publicly. Recruiters often understand the hiring market at a deeper level than candidates do because they spend every day speaking with businesses, hiring managers, technical leaders, and other professionals across the industry. This creates a level of perspective that can be incredibly valuable for candidates who are serious about building their careers strategically rather than emotionally reacting to opportunities as they appear. One of the biggest misconceptions candidates have is believing a recruiter’s role is simply to “find them a job”. In reality, the best recruiters operate more like career partners and market advocates. They help candidates position themselves more effectively, understand how they are perceived by employers, identify gaps in presentation or communication, and often guide them towards opportunities they may never have considered on their own. However, recruiters can only do this effectively when candidates engage properly in the process. The candidates who achieve the strongest outcomes are usually the ones who communicate clearly, consistently, and professionally. They provide context around what they want from their careers. They are transparent about salary expectations, motivations, competing opportunities, and concerns. They respond promptly, stay engaged throughout interview processes, and remain open to constructive feedback. That last point is incredibly important. Many candidates struggle with feedback because they view recruitment emotionally rather than strategically. But honest feedback is one of the most valuable parts of working with an experienced recruiter. Sometimes a candidate’s technical capability is not the issue at all. Sometimes it is communication style, interview preparation, presentation, confidence, unrealistic expectations, or simply positioning themselves incorrectly in the market. Good recruiters often see patterns candidates cannot see themselves. After thousands of interviews and conversations over many years, experienced recruiters become very good at identifying what employers respond positively to and what quietly creates hesitation during hiring decisions. Candidates who listen carefully to this feedback often improve dramatically over time. Interestingly, the behaviours that create strong recruiter relationships are often the exact same qualities employers are looking for when hiring. Strong communication. Responsiveness. Professionalism. Reliability. Self-awareness. Commercial maturity. These qualities become visible long before a candidate officially starts a role. The way someone manages communication during a recruitment process often says a great deal about how they will operate inside a business. Candidates who communicate well, prepare properly, follow through on commitments, and engage professionally naturally create stronger impressions with both recruiters and employers. A Few Simple Ways Candidates Can Build Better Recruiter Relationships Be clear about what you actually want from your next role Respond promptly, even if it is just a quick update Be transparent about salary expectations and other interview processes Stay engaged throughout the recruitment journey Be open to honest feedback and coaching Treat recruiters professionally, even when opportunities are not the right fit Ask thoughtful questions instead of waiting passively for updates Keep long-term relationships in mind, not just immediate outcomes Another important reality many candidates overlook is that recruiters build long-term networks and long-term memories. Recruitment is a relationship-driven industry. Recruiters remember candidates who communicate well, show professionalism, and build genuine rapport over time. Those relationships often create future opportunities years later when new roles, projects, or leadership positions emerge. The opposite is also true. Candidates who disappear mid-process, communicate poorly, exaggerate information, or treat recruiters disrespectfully often damage opportunities without realising it. In a highly connected professional market, reputation matters more than people think. The most successful professionals understand that careers are rarely built through isolated transactions alone. They are built through relationships, reputation, consistency, communication, and trust developed over long periods of time. After 25 years in this industry, I genuinely believe candidates who learn how to partner effectively with recruiters place themselves in a significantly stronger position over the long term. They gain better market visibility, stronger career guidance, more strategic opportunities, and often build networks that continue supporting them throughout different stages of their careers. The recruitment process should never feel like “send CV and hope”. The strongest outcomes usually happen when candidates become active participants in the process, build genuine professional relationships, and recognise the value that experienced recruiters can bring beyond simply forwarding resumes. Because the best candidates do not simply “use” recruiters. They partner with them. Want more FREE content around building culture and hiring? 👉 https://jmp.sh/Blgq4f8A Want more FREE content around career development and job seeking? 👉 https://jmp.sh/gla70YWp Some great videos here as well 👉 https://www.youtube.com/playlist?list=PLWCIjFeFwvnmiULvInFNx2IkTuwtYxqsy
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