- $90k–$120k + Super | Melbourne | Career Growth | Flexible WFH
Why you’ll love it here
- Step into leadership – guide a team of talented engineers while still getting hands-on.
- Exciting work – from BAU to cutting-edge cloud tech, no two days are the same.
- Growth culture – structured training, certifications, and clear career progression.
- Supportive management – leaders who listen, mentor and genuinely invest in their people.
- Hybrid working – flexibility to balance office and home life.
What you’ll be doing
- Lead and mentor a team of skilled engineers, fostering collaboration and growth
- Provide Level 1 & 2 support/administration when required
- Troubleshoot, diagnose, resolve or escalate issues across multiple client environments
- Conduct on-site client visits (be the trusted face of the business)
- Recommend improvements and smarter ways of working
- Maintain clear, accurate documentation and records
- Prior MSP experience ideal (but not essential) – with exposure to Windows, AD, O365, Azure, Exchange/Outlook, VMware/Hyper-V, Citrix, Intune, Backup/DR, Networking
- Networking knowledge highly regarded
- Experience with ticketing and monitoring tools
- Based in Melbourne and happy to be “hands & feet” onsite when needed
- Strong communication skills – written, verbal and interpersonal
- A people-first leadership style – approachable, collaborative, and supportive
- Organised, adaptable and confident juggling competing priorities
- A true team player who leads by example and embraces change
✔ Work with some award-winning, ever-growing MSPs with an excellent reputation
✔ Lead a team while continuing to expand your technical expertise
✔ Career progression, certifications and development opportunities at your fingertips
✔ Hands-on exposure to cutting-edge and emerging technologies
✔ A supportive, open culture where people and growth come first
A genuine chance to shine – and be recognised and rewarded for it.
Referral Bonus: Know someone perfect? Refer them and earn $2000 if they’re successful!