- A technical consulting role in a successful and ever-growing MSP!
- Pre-sales/consulting, design and technical delivery!
- Be a technical leader and mentor working on loads of cloud project work!
- Inspirational management style and supportive culture
- Loads of training and career development
- Work with a very close-knit team of skilled IT professionals
- $120-150k Base + Super commensurate with skills and experience
- Melb CBD
This role will suit a positive, flexible and results driven individual who takes ownership of tasks through to completion and enjoys working in a fast paced and ever-changing environment. You will possess excellent communication and customer service skills and pride yourself on delivering a high level of technical achievement in every instance.
If you are looking for a role that you can grow and develop your skills – then this is the role for you. You will be guided and exposed to multiple technologies and work within a team that are open to sharing knowledge, guiding and mentoring. With that said, you need to be committed and willing to push yourself and go above and beyond.
Key Responsibilities:
- Pre-sales/consulting, design and technical delivery of a range of cutting-edge projects for multiple managed service clients
- Combination of project and BAU work with a range of customers and technical environments
- Manage, monitor, implement and troubleshoot server and network infrastructure as well as business applications for managed clients
- Provide IT network support for businesses across a variety of industries - taking charge of any problem as the highest escalation point
- Assist with Project Management/BA duties were necessary
- ISP and vendor management
- Promote best practice and set an example for junior staff
- Previous senior pre-sales/consulting, design and technical delivery experience - exposure to IT Managed Services beneficial but not essential!!
- Tertiary qualification and/or industry certification favourable
- Strong understanding of general Networking
- The ability to learn new technologies quickly
- Experience with ticketing systems and RMM tools
- Any experience with managing projects and BA style responsibilities highly favourable
- Very strong interpersonal and communication skills - written and verbal
- A friendly, positive and customer-driven attitude
- Effectively multitask and manage competing priorities
- Team player - ready to contribute whatever it takes or play any role on a team to get the job done
- Excellent time management & organisational skills
- Enjoys a fast paced environment and is comfortable with change
- Work with a very reputable and ever-growing MSP!
- Collaborate and learn from some of the best techs in the business!
- Loads of training, certification and career development opportunities!
- Work with some of the most cutting-edge emerging technology!
- Open/Supportive/collaborative culture and management style!
- Flexibility to work from home!