- Very reputable and award-winning midsize MSPs growing from strength to strength! Real Aussie success stories!!
- Work in an ever-growing team of collaborative and highly-skilled engineers!
- Supportive management style and culture
- Training, development and career progression!
- $$ Very competitive salaries commensurate with skills and experience
- Sydney!
This role will suit a positive, flexible and results driven individual who takes ownership of tasks through to completion and enjoys working in a fast paced and ever-changing environment.
You will be guided and exposed to multiple technologies and work within a team that are open to sharing knowledge, guiding and mentoring. With that said, you need to be committed and willing to push yourself and go above and beyond!
Key Responsibilities:
- Network support, administration and projects for multiple client environments
- Periodic onsite visits to client sites
- Provide continual improvement recommendations
- Maintain accurate records and ensure documentation is up to date
- Demonstrated experience working in a comparable NOC position - experience in Managed Services highly favourable
- Strong skills in supporting complex network design
- Experience working within an ITSM environment and alignment with ITIL processes
- Sound understanding of ITIL Framework - ITIL Foundation certification an advantage
- Cisco, Juniper, Palo Alto and Fortinet experience highly favourable but not essential!
- UIPATH, Power Automate or similar, Microsoft Azure, other cloud services, GIT hub
- Routing and Switching incl. OSPF and BGP
- Certification in multiple vendor technologies favourable
- Exposure to VMware environments desirable
- Exposure to SDN/SD-WAN desirable
- Coding languages such as Python, PowerShell or similar
- DevOps oriented experience, Ansible, Puppet, etc.
- Very strong interpersonal and communication skills - written and verbal
- A friendly, positive and customer-driven attitude
- Effectively multitask and manage competing priorities
- Team player - ready to contribute whatever it takes or play any role on a team to get the job done
- Excellent time management & organisational skills
- Enjoys a fast paced environment and is comfortable with change
- Work with a very reputable and ever-growing MSP!
- Collaborate and learn from some of the best techs in the business!
- Loads of training, certification and career development opportunities!
- Work with some of the most cutting-edge emerging technology!
- Open/Supportive/collaborative culture and management style!
- Flexibility to work from home!