MANAGED SERVICES ENGINEER - One of Australia's Finest MSPs!

Job Title: MANAGED SERVICES ENGINEER - One of Australia's Finest MSPs!
Contract Type: Permanent
Location: Melbourne
Reference: 292395934df
Contact Name: Darren Saul
Job Published: August 11, 2019 19:00

Job Description

  • One of Australia's finest MSPs - cutting-edge cloud work!
  • Strong blend of BAU and Project work!
  • Work in an ever-growing team of collaborative and high quality IT professionals
  • Inspirational management style and supportive culture
  • Training and development
  • $85-95k Base + Super commensurate with skills and experience
  • Melb CBD.
Awesome opportunity for a proactive and solution-focused individual who has strong IT infrastructure skills and a superb self-driven/customer-driven attitude. 

Be part of a dynamic business that challenges the status quo and sets the benchmark for others to follow. You'll be part of an open, team and rewards-based culture where your input is encouraged and your success is rewarded!

Key Responsibilities:

  • Combination of Project and BAU work with a range of customers and technical environments – strong O365 cloud focus!
  • Manage, monitor, implement and troubleshoot server and network infrastructure as well as business applications for managed clients
  • Provide IT support for businesses across a variety of industries - taking charge of any problem as the highest escalation point
  • Assist with Project Management/BA duties were necessary 
  • ISP and vendor management
  • Promote best practice and set an example for junior staff
Key Requirements:
  • Previous Level 2/3 IT Infrastructure experience - exposure to IT Managed Services beneficial!
  • Strong expertise with O365 migrations highly beneficial!
  • Tertiary qualification and/or industry certification favourable
  • Strong skills with Windows, AD, Exchange, O375, Virtualisation (VMware/Hyper-V), Hardware, Smart Devices 
  • Strong understanding of general Networking 
  • The ability to learn new technologies quickly
  • Experience with ticketing systems and RMM tools
  • Any experience with managing projects and BA style responsibilities highly favourable   
  • Very strong interpersonal and communication skills - written and verbal 
  • A friendly, positive and customer-driven attitude
  • Effectively multitask and manage competing priorities
  • Team player - ready to contribute whatever it takes or play any role on a team to get the job done
  • Excellent time management & organisational skills
  • Enjoys a fast paced environment and is comfortable with change