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LEVEL 3 PROJECT ENGINEER - 40% PROJECT/60% BAU!

Job Title: LEVEL 3 PROJECT ENGINEER - 40% PROJECT/60% BAU!
Contract Type: Permanent
Location: Sydney
Industry:
Reference: 2951131
Contact Name: Darren Saul
Job Published: July 17, 2019 09:46

Job Description


  • Senior infrastructure role with a world-class not-for-profit healthcare organisation
  • Projects/BAU/Analysis - Wintel, Cloud, Citrix, AD, VMWare, O365/Exchange, SAN
  • Work in a highly skilled team of collaborative IT professionals
  • Inspirational management style and supportive culture
  • Training and development
  • $120-130k Base + Super commensurate with skills and experience
  • Sydney  
A world-class not-for-profit healthcare organisation. 

You will assist with managing and maintaining key infrastructure and applications within the organisation at a level 3 position. A key aspect of this role is to improve systems, security and maintain applications as they are optimised and deployed.

A high level of customer service focus and can-do attitude is mandatory for
success in this position. You will have out of ours contact, management requirements and incident management abilities.
  
Work with a small level 3 escalation team troubleshooting and resolving Wintel, Cloud, Citrix, application and infrastructure issues.

This role is a high-pressured position so you will need to have proven organisational, technical and troubleshooting skills as well as logical thought processes.

Key Responsibilities:
  • Assisting the organisation with identifying current business requirements and the optimisation and further role out of application and infrastructure systems 
  • Produce, evaluate and maintain sets of documents that reflect the business processes 
  • Implement new releases of software and infrastructure; configuration, and testing of the application and systems
  • Monitor and report upon the performance of applications and systems
  • Identify risks and issues in regards to the use of applications within the organisation
  • Experience in building new technology supporting business processes/implementation
  • Support and BAU as an escalation at level 3
  • Deliver the best logical outcomes for our customers and systems
  • Be involved with the rollouts of infrastructure and business applications upgrades and maintenance processes and plans
  • Organisational project involvement relating to infrastructure and software upgrades and provisioning at level 3 
Key Requirements:
  • Projects/BAU/Analysis experience around - Wintel, Cloud, Citrix, AD, VMWare, O365/Exchange, SAN 
  • Sound Active Directory optimization and troubleshooting skills
  • Strong knowledge of Office and Office 365 general business applications
  • Working with infrastructure, disk partitioning, new image deployment troubleshooting infrastructure and EMC SANS
  • Scripting - VBScript, PowerShell
  • Linux favourable
  • Any experience in healthcare favourable 
  • Strong documentation skills
  • Excellent communication skills and the ability to collaborate 
  • Effectively make decisions and be confident in a level 3 position - directing issues resolution in a timely and structured manner
  • The ability to work independently and take initiative and ownership of assigned work
  • Working with escalations from service desk with a framework to manage escalation processes and resolutions
  • Business software and systems application implementation and troubleshooting
  • Business infrastructure implementation and troubleshooting
Desired but not essential:
  • Any project experience or an understanding of project management methodology (ITEL, PMP or PRINCE2) favourable
  • Technical knowledge of database concepts and SQL
  • Use of the SysAID helpdesk system
  • Rauland Nurse Call System
  • Varian Aria infrastructure knowledge and exposure
  • Any relevant skills and certificates
  • Drager
  • 3M codefinder
  • Faxing (Xmedius)
  • Sunnuclear (and other Physics Application in Radiation Oncology)
A TRUE OPPORTUNITY TO SHINE AND BE REWARDED FOR IT!

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