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LEV 2/3 ENGINEER MANAGED SERVICES - A TECHNICAL LEADER AND MENTOR!

Job Title: LEV 2/3 ENGINEER MANAGED SERVICES - A TECHNICAL LEADER AND MENTOR!
Contract Type: Permanent
Location: Sydney
Industry:
Reference: 2978178
Contact Name: Darren Saul
Job Published: October 01, 2019 07:45

Job Description


  • A senior technical role in a small and ever-growing MSP!
  • Be a technical leader and mentor working on loads of cloud project work
  • Inspirational management style and supportive culture
  • Loads of training and career development
  • $80-95k Base + Super commensurate with skills and experience
  • Sydney 
Be part of a dynamic business that challenges the status quo and sets the benchmark for others to follow. 

This role will suit a positive, flexible and results driven individual who takes ownership of tasks through to completion and enjoys working in a fast paced and ever-changing environment. You will possess excellent communication and customer service skills and pride yourself on delivering a high level of technical achievement in every instance.

If you are looking for a role that you can grow and develop your skills – then this is the role for you. You will be guided and exposed to multiple technologies and work within a team that are open to sharing knowledge, guiding and mentoring. With that said, you need to be committed and willing to push yourself and go above and beyond.

Key Responsibilities:

  • Combination of Project and BAU work with a range of customers and technical environments – strong O365 cloud focus!
  • Manage, monitor, implement and troubleshoot server and network infrastructure as well as business applications for managed clients
  • Provide IT support for businesses across a variety of industries - taking charge of any problem as the highest escalation point
  • Assist with Project Management/BA duties were necessary 
  • ISP and vendor management
  • Promote best practice and set an example for junior staff
  
Key Requirements:
  • Previous Level 2/3 IT Infrastructure experience - exposure to IT Managed Services beneficial but not essential!!
  • Strong expertise with O365 migrations highly beneficial!
  • Tertiary qualification and/or industry certification favourable
  • Strong skills with Windows, AD, Exchange, O375, Virtualisation (VMware/Hyper-V), Hardware, Smart Devices 
  • Strong understanding of general Networking 
  • The ability to learn new technologies quickly
  • Experience with ticketing systems and RMM tools
  • Any experience with managing projects and BA style responsibilities highly favourable   
  • Very strong interpersonal and communication skills - written and verbal 
  • A friendly, positive and customer-driven attitude
  • Effectively multitask and manage competing priorities
  • Team player - ready to contribute whatever it takes or play any role on a team to get the job done
  • Excellent time management & organisational skills
  • Enjoys a fast paced environment and is comfortable with change
  
A TRUE OPPORTUNITY TO SHINE AND BE REWARDED FOR IT!

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