- Very reputable and award-winning MSP!
- Cutting-edge MSoft environment!
- Work in an ever-growing team of collaborative and high quality IT professionals
- Inspirational management style and supportive culture
- Training, development and career progression!!
- $60-70k Base + Super commensurate with skills and experience
- Melbourne CBD.
This role will suit a positive, flexible and results driven individual who takes ownership of tasks through to completion and enjoys working in a fast paced and ever-changing environment. You will possess excellent communication and customer service skills and pride yourself on delivering a high level of technical achievement in every instance.
If you are looking for a role that you can grow and develop your skills – then this is the role for you. You will be guided and exposed to multiple technologies and work within a team that are open to sharing knowledge, guiding and mentoring. With that said, you need to be committed and willing to push yourself and go above and beyond.
- Level 1 and Level 2 service desk requests. You own it and are responsible for an outcome to everything that passes through, even if you escalate the issue. It’s about the customer ALWAYS!
- Mac and Windows environment - and all that hours with it!!
- Mobile devices. Apple and Android.
- Some after-hours work will be required
- You will also assist with project work when needed
- 2-3 years' prior support experience highly favourable!
- Windows and Mac environments
- Office 365 experience highly favourable
- Very strong interpersonal and communication skills - written and verbal
- A friendly, positive and customer-driven attitude
- Effectively multitask and manage competing priorities
- Team player - ready to contribute whatever it takes or play any role on a team to get the job done
- Excellent time management & organisational skills
- Enjoys a fast paced environment and is comfortable with change
- Dynamic, energetic, FAST moving environment. Every day brings something new.
- Your input, ideas and feedback are welcomed! Make your mark! Make a difference!
- Assistance with training for relevant industry certifications.