They turn up to work, they do what they are asked/told, they might even do a little work after hours. BUT ARE THEY INSPIRED? Better still: DO YOU INSPIRE THEM?
Inspiration needs no introduction nor excuse. An inspired person will hit you like a freight train with equal intensity at 8am or 6pm, workday or weekend, in the office or at the counter waiting impatiently for an espresso before racing back to his/her desk.
BIGGEST CLUE: The eyes!
The passion and energy just jumps right out at you through that committed gaze and it's as contagious as hell. There is no stronger force to push someone through their comfort zone and get results.
SIGNS OF AN INSPIRED EMPLOYEE:
Willingness to learn
Uncompromising work ethic
"How do I inspire my people?" you ask.
ANSWER: Good question! Read on.
One of the greatest gifts known to man is the ability to inspire and engage. It's the difference between being GOOD or GREAT. The rewards are infinite. You will earn respect, trust and loyalty. You will benefit from increased productivity, profits and stronger team morale. You will evoke leadership and creativity!
Treat your people better than you treat your customers
Delegate wherever possible and thus empower your employees to build confidence and develop pride
Acknowledge them as much as possible without being fake (too much of anything can ruin your appetite)
Implement a staff mentoring/buddy system to train new staff with experienced members
Conduct frequent two-way reviews to build the lines of communication and confirm expectations (including career path management)
Create a friendly/approachable/fun atmosphere where people are happy (even better: proud) to work
Invest in training and development
Seek help with employee recruitment - recruiters are specialists in the recognition of inspired individuals!
Pay them well!
Yes, easier said than done, however, if you're not doing it and your competition is, you risk losing your greatest asset!
"TO INSPIRE OR NOT TO INSPIRE" THAT IS THE QUESTION...